I have noticed something interesting in my conversations with salespeople over the past while. Mention artificial intelligence and the room tends to split in two. One group leans in, full of stories about the hours they have clawed back and the admin they no longer dread. The other sits back a little, quietly wondering whether … Continue reading Where AI Fits in the Sales Conversation
Most people dread the cold call. But in 35 years of walking into businesses unannounced, picking up the phone to complete strangers, and building sales from a blank sheet, I can tell you this: the problem was never the cold call. It was the opening. Let me say something that might surprise you. Cold calling … Continue reading Cold Calling Still Works. You Just Have to Know How to Open the Door.
The energy of January has settled, and this is where the real work begins. How you show up in your sales activity over the next six months will shape how your year finishes. And the best place to start is not your numbers. It is your habits. Six habits worth checking right now: • Are … Continue reading May is the quiet pivot point of the year
As we move into April, there’s a noticeable shift in energy across businesses. The first quarter is behind us, targets have been reviewed, and teams are either pushing forward—or quietly reassessing what’s not working. Spring isn’t just a seasonal change. In business, it’s a reset point. And for many organisations, it’s when a key question … Continue reading Spring Reset: Why April Is the Best Time to Refocus Your Sales Strategy
March is a reset -not just in nature but in business too. Recently I have had lots of honest conversations with business owners and sales professionals who are quietly carrying the same pressure. They are working hard -They are showing up -They are doing all the right things. And yet… something feels uncertain. The sales … Continue reading March is a reset
February 2-Hour Sales Training Workshop Even experienced sales professionals can struggle with imposter syndrome — the self-doubt that leads to hesitation, under-pricing, and holding back in key sales conversations. This 2-hour interactive workshop is designed to help sales professionals: Recognise how imposter syndrome shows up in sales Build authentic confidence in client conversations Communicate value … Continue reading Imposter Syndrome & Sales Confidence
Last week was one of those weeks that reminds me why I love what I do—full of inspiring events, meaningful connections, and the delivery of one of my most popular sales training workshops. Celebrating Women in Hospitality My week kicked off with attending the very first Women in Hospitality N.I event, launched at Belfast Metropolitan … Continue reading A Busy and Inspiring Week of Events, Connections & Sales Training
As the year starts winding down, November becomes one of the most important months for sales professionals. With holiday demand rising, budgets closing, and targets tightening, this is the perfect moment to sharpen your sales skills and step confidently into the final stretch of the year. That’s why our November Sales Training Courses are designed … Continue reading Level Up Your Sales Skills Before Year-End
Sales has changed—and the biggest shift is this: relationship selling is back. Buyers are tired of being “pitched at.” They want genuine, human conversations with people they can trust. The salesperson who can build rapport, listen deeply, and create authentic connections will always have the edge. But here’s the challenge: Prospects have shorter attention spans—you … Continue reading Why Relationship Selling is the Skill to Refresh This October
As September 2025 unfolds, businesses are entering a crucial period—the final sprint toward year-end goals. Across the UK and Ireland, confidence is on the rise. Recent surveys show business optimism at its highest level since last autumn’s budget, driven by stronger consumer demand and the rapid adoption of AI tools. Small and medium enterprises (SMEs) … Continue reading September 2025: The Crucial Turning Point for Businesses
