Technology has changed how we do business, but it has not changed one thing: people still buy from people. Whether you are 25, 45 or 65, whether you run your own business, lead a sales team, work in consultancy or are building your career, the ability to have a confident, meaningful conversation with another person still … Continue reading Out from behind the screen →

What if some of the revenue your hotel is looking for is already walking through the front door? Hotels spend considerable time and money attracting guests. Marketing gets them through the door. Reservations secures the booking. Operations delivers the stay. But there is another part of the revenue journey that can easily be overlooked. The … Continue reading Hospitality revenue shift →